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Website Customer Services

If you need to contact us about your website order, website account or issues with the website, please use the below. Opening times are:

Monday to Friday – 9am to 11pm CET time 
Saturday and Sunday – 10am to 7pm CET time

Telephone: +44 203 372 3052 (we are only able to converse in English at this time)

Email: onlinecustomerservices@monsoon.co.uk (we are only able to converse in English at this time)


We will aim to respond to your email within 24 hours.

Find A Store

To find your nearest Monsoon or Accessorize store please click here to access our Store Directory

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